Cancellation and Refund

This policy applies to bookings made with Go Gorgeous Unisex Saloon & Academy and paid online on https://gogorgeoussaloon.in.

1. Rescheduling

Plans change. You can move your appointment up to 2 times, until 24 hours before it starts, from the link in your booking confirmation, or by calling or messaging us. Your payment moves with the booking.

2. Cancelling

You can cancel from your booking link, or by calling or messaging us.

• Cancel at least 24 hours before your appointment and we refund 100% of what you paid online.
• Cancel less than 24 hours before your appointment and the advance (20%) is kept to cover the reserved time; anything paid above the advance is refunded.
• If you do not arrive within 15 minutes of your appointment time without telling us, the booking is marked as a no-show and the advance is not refunded.
• If we have to cancel your appointment, you get a full refund or a new time of your choice.

3. How refunds are paid

Approved refunds are made to the original payment method through Razorpay. We start the refund within 2 working days of the cancellation; your bank or card issuer usually credits it within 5–7 working days after that.

4. Services already delivered

Services that have already been performed cannot be refunded. If you are not happy with a service, please tell us within 48 hours and we will offer a correction session at no extra cost where appropriate.

5. Academy fees

Refunds for Academy course fees follow the terms given in writing at admission.

6. Contact

Go Gorgeous Unisex Saloon & Academy
Basement Floor, Rupa Tower, B-3, RPS More, Kaliket Nagar, Danapur, Patna, Bihar 801503
Phone / WhatsApp: +91 99050 12099
Email: [email protected]